A call centre has been established by the Department of Health to provide assistance to patients who are on chronic medication and are encountering difficulties accessing their treatment during the ongoing public service strike.

Good news for City of Cape Town residents who are fed up with queueing to renew their driver's licenses.

Throughout the country, South Africans have answered the call to volunteer their services at various state hospitals, Health Department spokesperson Fidel Hadebe told SA – The Good News today.

The South African Revenue Service (SARS) will start using a new and modernised programme when dealing with customs in October.

A campaign called “Keep Flying" started on Friday July 9th 2010 and is encouraging South Africans to unite behind the country’s flag despite the final whistle being blown for the 2010 World Cup Final.

In an effort to provide a more effective service to foreign visitors, South African banks have extended their operating hours for the duration of the World Cup.

The Gautrain, South Africa's first ever rapid rail link, and the first on the Continent, launched this week. Read on to get your fast facts on how to use the train here.

Alexandra Township, in the North-East of Johannesburg, yesterday received its first ever Small Claims Court. The Alexandra community, many of whom live in poor conditions, previously had to arrange their own transport to lodge their complaints in Randburg.

Banks in South Africa are improving their record in dealing with and resolving customer complaints internally, before they reach the stage of going to the Banking Ombudsman, the Banking Association of SA said on Monday.

ANC heavyweight and businessman Cyril Ramaphosa, and former Eskom chairman Bobby Godsell have been appointed to government's National Planning Commission that forms part of the Presidency Ministry.

The delivery of services to the country's people dominated a discussion between President Zuma and his top management on Friday.

The Department of Home Affairs is to roll out a new queue system at its branches.

Electricity parastatal Eskom and giant mining group BHP Billiton have agreed to amend their current long-term Negotiated Pricing Agreements (NPAs) after allegations that BHP Billiton was getting massive electricity discounts from the power utility.

Most of us are aware of the frustrations caused by bottle-necking at licensing and testing centres. Now the days of standing in multiple queues are over for Capetonians. The city is introducing new, automated units that will speed things up.

The Cabinet on Wednesday announced a new anti-corruption ministerial team, warning that it will act strongly to root out public-sector graft.

Minister of Finance Pravin Gordhan's Medium Term Budget Policy Statement (MTBPS) was described as "realistic" by economist Mike Schussler on Tuesday.

A Presidential Hotline as announced by President Jacob Zuma in his election campaign and state of the nation address started operating on Monday.

Human Settlements Minister Tokyo Sexwale said on Tuesday his department was introducing austerity measures to slash official travel, accommodation and administration costs.

The appointment of Gill Marcus as the new governor of the SA Reserve Bank (SARB) was welcomed by several political parties, business organisations and economists on Sunday.

A state initiative to ensure clean audits, transparency and improved service delivery in government by 2014 was launched in Boksburg on Thursday.

Trevor Manuel was appointed to head a powerful new planning body on Sunday, keeping South Africa's former finance minister at the heart of policy-making in President Jacob Zuma's first cabinet.

South Africa's Home Affairs Department has successfully reduced document processing turnaround times, says Home Affairs Minister Nosiviwe Mapisa-Nqakula.

Speaking during her Budget Vote debate in the National Assembly, Mapisa-Nqakula said that the department has significantly reduced the time it took to process an application for an Identity Document (ID).

"When the turnaround [strategy] started in May last year, it was taking as long as 180 days to produce an ID. Now the average turnaround time stands at 75 days," she said.

The City of Johannesburg has received an unqualified audit report for the past two years from the auditor general, Mayor Amos Masondo announced on Wednesday.

"The clean audit report is a first for Joburg in 15 years. It is a significant milestone in our ongoing efforts to ensure clean and accountable governance in the city," he said while addressing the media in Braamfontein.

The Department of Home Affairs launched a Braille version of their information brochure in Garankuwa, Pretoria yesterday.

The majority of urban South Africans of all races agree that the firing of Jacob Zuma has demonstrated President Mbeki’s commitment to a transparent Government, according to a recent survey.